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Frequently Asked Questions

Everything about our syrups, shipping, and building the perfect pack. Still stuck? Reach out any time.

Orders

How long will it take to get my order?

Typically, in-stock orders are delivered 4–7 business days after ordering. If you live in Alaska or Hawaii, shipping time will be closer to 7–10 business days.

Where do you ship?

We ship anywhere in the US, including Alaska & Hawaii. We do not ship internationally.

The item I want to order is listed as Backordered. What does that mean?

Backordered means that our warehouse is currently out of stock, but we expect to have more stock in the future. If a product will be unavailable for an extended period, our support team will reach out about alternatives — or contact us at support@liquid-alchemist.com for timing details.

What are my wholesale options?

We offer wholesale through commercial distribution channels like Southern Glazer's Wine & Spirits and online wholesale retailers such as Faire. Visit our Wholesale page for more details.

How does Build a Pack work?

Mix and match your favorite syrups and save as you go — up to 15% off. The discount applies automatically at checkout. Build your pack →

What is your return policy?

We think you're going to love our products, but if you're not satisfied with your purchase, we are happy to refund your order — just send us an email with your order number. No need to return the items to us. Full details on our Shipping & Returns page.

Ingredients

Do Liquid Alchemist Syrups need to be refrigerated?

After opening your syrup, please refrigerate.

How long is my Liquid Alchemist Syrup good after I buy it?

Liquid Alchemist Syrup shelf life is 2 years unopened. Once your cocktail syrup is open, it is good for weeks to months in the refrigerator.

My Coconut or Almond Orgeat Syrup separated. What is going on?

The natural ingredients in our cocktail syrups will settle due to the different weights of the ingredients. This is more apparent in our Coconut and Almond Orgeat Syrups. Please shake all syrups before using.

My Blood Orange Syrup is a different shade than it was last time. What is going on?

We use real blood oranges in our Blood Orange Cocktail Syrup and no food coloring. Each batch we produce comes from a different set of blood oranges and may have a slightly different shade.

Which Liquid Alchemist Syrups are nut free?

All of our cocktail syrups except Almond Orgeat and Falernum are nut free. Liquid Alchemist Syrups are NOT made in a nut-free facility.

Are Liquid Alchemist Syrups vegan?

Yes, Liquid Alchemist Syrups are vegan!

Are Liquid Alchemist Syrups gluten free?

Yes, Liquid Alchemist Syrups are gluten free!

Do you have the nutritional information and facts available?

Yes, nutrition facts for each product are available on each product page.

Discounts & Affiliates

Do you offer a military discount?

Thank you for your service! Yes — please email support@liquid-alchemist.com and we will provide you the code.

I want a discount! What do I do?

Sign up for our newsletter and we'll send you a 10% off coupon and keep you up to date on all our sales.

Does Liquid Alchemist have an affiliate program?

Yes! You can sign up here.

Using Liquid Alchemist Syrups

How do I use Liquid Alchemist Cocktail Syrups?

Liquid Alchemist Cocktail Syrups are intended to add beautiful, natural flavor to cocktails and mocktails — explore over 150 recipes sorted by flavor and spirit. They're also great in baking, coffee, and lemonades, and as a topping for waffles and pancakes.

What makes Liquid Alchemist different?

While most cocktail mixers contain artificial sweeteners and flavors, our cocktail syrups are made with real ingredients and never include artificial sweeteners.

Who is Liquid Alchemist for?

Anyone who wants to drink great cocktails! Liquid Alchemist Cocktail Syrups are a favorite of Professional Bartenders, Food & Beverage Directors, Amateur Mixologists, and Home Cocktail Makers.